terms and conditions

Terms and Conditions

Use of our website and the sale and purchase of goods from the website are governed by our terms and conditions as set out below.

"We" or "Our" means Balloons World Cyprus. "You" or "your" means the person accessing, using or ordering from our website over the Internet.


Prices, description and availability of goods


All prices are shown Euro. Both price and availability information is subject to change without notice, hence any subsequent purchases of the same product cannot be guaranteed at the same price. If an item is out of stock we may send a substitute item. Whilst we take the utmost care to ensure the product descriptions, pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions.

To place an order simply click on the Add to Cart button to add the chosen item to your shopping cart. Before you complete the checkout process you will have the opportunity to review your purchases, and amend where necessary. When you complete the checkout process you are agreeing to a contract. Payment is processed at the time of placing the order. You will enter into a legally binding contract to purchase the item from Balloons World Cyprus. You are responsible for reading the item description, including our Terms and Conditions - which include our Privacy Notice and Delivery policy.


Payment methods


You can choose from the following options:

1) Pay at Delivery: You have to pay the delivery person before receiving the products.

2) PayPal: Pay online through PayPal, which is a very secure payment method. Orders are approved after receiving the money on our PayPal account.

3) Phone Payment: Phone to 7000 1233 after you made your order and give us your creditcard details over the phone. We will make the payment throigh our JCC system.


Delivery


All prices of the products we sell are without Delivery cost. The standard Delivery cost is €8 to the places we deliver in Cyprus. Delivery will be done by a third party delivery company based in Cyprus. It’s the responsibility of the buyer to supply us with correct address details and phonenumber of recipient. The Delivery company might decline the order if no phonenumber of recipient is included in the order details.

We deliver only to the following places in Cyprus:

- Famagusta Area (Ayia Napa, Paralimni, Protaras, etc.)
- Larnaca Area
- Nicosia (not to the Mountains Area)
- Limassol (not to the Mountains Area) (Not on valentine's Day)
- Paphos (not to Coral Bay and further) (Not on valentine's Day)

If you make your order before 12:00 it will be delivered the following day. Delivery can only take place on Monday until Saturday. When you place an order before 12:00 on a Saturday it will be delivered on Monday.

We are not responsible for any damage or breaking of balloons after the recipient received the order. Balloons can pop during transport. By big damage or breaking of 3 or more balloons you can contact us for a refund or resend of the order.


Cancellation


Cancellation of the order can be made 24 hours before delivery date and time. When you cancel your order 24 hours before the delivery we will refund your credit card. Cancellation in less than 24 hours before delivery can not be refunded to the credit card.

Returns


All items must be returned unused/unworn in their original packaging. You cannot return personalised items. You are responsible for all costs relating to the return of any item. We recommend you use an insured method of posting such as recorded delivery, we are not responsible for returns parcels which are lost or damaged in the post. We will email you to confirm receipt of the parcel, refunds will be processed within 30 days from the date of the cancellation notice.

The address for returns is:
Balloons World Cyprus
PO Box 42476
6534 Larnaca
Cyprus


Products out of Stock


If one of the ordered products are out of stock we will use another product (Teddy Bear or balloons) from the same price or close to that price. We will always make the total order for the same price as ordered (with adding or removing balloons).

Exchanges


In the event of an exchange the customer will incur any shipping costs for returning items to be exchanged. Exchanged items can only be despatched after the returned goods have been received and undergone a quality control check. Please return the items you wish to exchange with details of the item(s) you would like instead, within 7 days of receipt.


Complaints


In the unlikely event that you have a complaint with the service or product we provide please write to.
Balloons World Cyprus
PO Box 42476
6534 Larnaca
Cyprus
info@party.com.cy


Privacy Policy


Balloons World Cyprus is committed to protecting your privacy. We have developed policies and procedures to ensure that the information you provide to us through our web site is collected and maintained in a manner that respects your privacy.
This Privacy Statement explains these policies and procedures so that you will be aware of how we collect and use the information you provide us.

Balloons World Cyprus does not track or collect personal information unless it is purposefully and knowingly provided to us. In other words, we do not collect your information without your knowledge.
Should you request that we contact you to provide additional information about our products and services, and you have provided us with personal information so that we may do so, we will not use or disclose this information outside of our company without your consent, unless required by law.

This web site is protected by an encrypted 128 SSL certificate, ensuring that your personal details are kept confidential and securely.


Acceptance


By using this site, you signify your acceptance of this Privacy Statement. If you do not agree with the terms of the statement, you should exit this web site.


Credit Card Security


Payment with your Credit Card will be done by a third party (PayPal) who is using a secure payment system. They use your credit card number, billing and delivery information when you buy goods from us. They do not share your credit card information with anyone else. If you have any questions about the use of your credit card for a purchase from us, please do not hesitate to contact us.

Information Use and Disclosure


The information that you share with us will only be used by Balloons World Cyprus to evaluate your needs. We do not sell, lease, or otherwise provide this information to any outside third parties. We will not share this information for any other purpose without your express consent. However to comply with local laws, we may be required to disclose information in certain limited circumstances, and we reserve the right to do so. In addition we may disclose information upon a good faith belief that such disclosure is necessary to (a) comply with applicable law or legal process served on Balloons World Cyprus; (b) protect the rights of Balloons World Cyprus and/or its users; or (c)to protect the safety of the users and/or the public.

Third Party Links


Our web site sometimes provides links to other web sites. If you leave our site by linking to one of these third party sites, you will be subject to the privacy policies and procedures posted there, and this Privacy Statement will no longer apply.

Modifications to the Privacy Statement


Periodically, we may modify our policies or procedures described in this Privacy Statement. Any modifications will be posted to our site, and the date of changes will be indicated.

Trademarks and Copyright


All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of the Balloons World Cyprus website are the property of Party Shop Cyprus. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.

Some of the images we display on our site have been provided under licence by our supplier(s) and are protected by copyright law. No images or associated product descriptions may be copied and used elsewhere in any media for any purpose whatsoever, without the specific written permission of the copyright holder.

Disclaimer


We offer no warranties or guarantees with regard to the metaphysical use of any of our products. You are encouraged to carry out research on the items, to ensure that they meet your needs.